Help & docs
Step-by-step guides for everything: setting up your term, grades and GPA, the calendar, the focus timer, Study Rooms and the desktop app.
Read the docsSupport
How can we help?
A real person reads every email. Most answers are already in the docs. For anything else, write to us.
Email support
Questions, bugs, feedback, or something that isn’t syncing. We usually reply within a day or two.
Account & security
Think someone got into your account, got an email about a change you didn’t make, or found a security problem in Semester? Tell us right away.
Quick answers
Before you write
I forgot my password
On the log-in page, choose Forgot password? and we’ll email you a link to set a new one. Check your spam folder if it doesn’t arrive within a few minutes.
My changes aren’t showing on another device
Make sure you’re signed in to the same account on both, then reload the page (Ctrl+R, or Cmd+R on a Mac). Semester saves everything to your account, so it catches up as soon as the device is online.
The desktop app doesn’t show the newest features
Press Ctrl+R in the app. It always loads the latest Semester. New versions of the app itself install on their own, or you can grab the newest one from the download page.
How do I export or delete my data?
In the dashboard, open Settings → Data. Export saves everything as a file, and Delete account permanently removes your account and everything in it.
Someone is being abusive in a Study Room
Room members can vote to remove someone straight away. To report them, email support@yoursemester.com with the room code and what happened.
What should a bug report include?
What you did, what you expected and what happened instead. A screenshot helps a lot, plus whether you were on the website, your phone or the desktop app.